Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Shipping Charges
Standard Shipping: We offer complimentary standard shipping on orders over INR 5,000. Orders below this threshold will be charged a standard shipping fee of INR 300. Please note that cash on delivery is currently not available for our services.
Shipping Lead Times:
If the item(s) you have ordered are available in our inventory, they will be dispatched within 2-4 business days. Allow an additional 2-4 business days for transit. However, there may be instances where extended timeframes are required for production or procurement.
For made-to-order or customized products, please anticipate an approximate delivery time of 3-7 weeks. Different products have varying lead times, and our team can provide a more precise estimate upon order placement. Handcrafted jewellery undergoes meticulous quality checks before dispatch.
Please understand that the provided lead times are indicative and do not factor in potential delays due to courier issues, natural disasters, or unforeseen circumstances. All orders are shipped from our warehouse located in India.
Please note that during festive seasons, lead times may be longer than usual due to increased demand. If you require your items by a specific date, we recommend contacting our support team to confirm delivery timelines before placing your order. We strive to accommodate your needs to the best of our ability.
Once your order is dispatched, tracking details will be promptly forwarded to your email address. For any inquiries or assistance, please feel free to reach out to our Besoin Studio helpdesk via the "contact us" page.
Shipping Information - India:
The ensuing terms and conditions, along with any associated regulations established by Besoin Studio and accessible as provided herein, collectively termed the "Shipping Policy," govern all product sales that customers ("Customers") may initiate solely via the Besoin Studio website. This excludes any items procured from our stockists.
Please be aware that shipments cannot be directed to PO boxes or military addresses. Deliveries to rural domestic addresses may necessitate an additional day or more.
Additional charges may apply to orders shipped to remote locations. Deliveries to Jammu & Kashmir and North Eastern states could entail extra fees and prolonged delivery durations.
Regrettably, we cannot be held responsible for delays arising from natural disasters and unforeseen circumstances.
Please note that redirection of orders post-dispatch is not feasible. All orders necessitate a signature and identification proof upon receipt.
At present, each order may only be shipped to a single destination address. If multiple shipping locations are desired, separate orders need to be placed.
All items within a single order will be shipped together. If an order contains both made-to-order items and ready-to-ship items, the entire order will ship together once the made-to-order item is ready. However, if a customer requests the order to be split and sent in two separate shipments, a standard shipping charge of INR 300 will apply for the second shipment.
In our efforts to reduce environmental impact, we take care to pack multiple items ordered in a single transaction in as few boxes as possible. This approach not only optimizes shipping efficiency but also minimizes waste and supports our commitment to eco-friendly practices.
We encourage you to frequently review the shipping policy and our platform to stay informed about any modifications.
Upon dispatch of an order, clients will receive an email containing shipping specifics and tracking information.
Besoin Studio retains the prerogative to revise its shipping policies and rates without prior notice to clients, solely at its discretion. Any adjusted rates will be promptly communicated on the website.
Shipping costs for items returned to Besoin Studio due to damage or for repairs are the responsibility of the customer. Regrettably, we do not currently provide complimentary return postage.